Dispatch & Fulfillment

Shipping & Delivery Policy

Complimentary insured air express transit across 28 states and union territories in India.

Free Shipping Nationwide

100% complimentary delivery on all prepaid orders across India with zero hidden charges.

3 to 5 Days Delivery

Metro cities delivered in 3-4 days; non-metro regions within 5-6 business days.

Transit Insurance

Every parcel is sealed with tamper-proof boutique security tape and full transit insurance.

1. Processing & Dispatch Schedule

Ready-to-ship sarees in our central inventory are dispatched within 24 to 48 hours of payment confirmation. Sarees requested with customized fall, pico, or hand-tasseling work are dispatched within 3 business days following artisan finishing.

2. Premium Courier Partners

To safeguard precious handloom silks, all domestic shipments are routed via leading air express couriers:

  • Blue Dart Express (Priority Air)
  • Delhivery Air Surface
  • DTDC Express
  • Speed Post (India Post for remote pin codes)

3. Real-Time Consignment Tracking

Immediately upon parcel dispatch, an SMS, WhatsApp message, and email notification containing your unique Airway Bill (AWB) number and live tracking link will be sent. You can track your parcel anytime directly on our website via the Track Order page.

4. Tamper-Evident Packaging Protocol

Each saree is placed inside a protective breathable muslin wrap, encased in a hard-cased gift box, and poly-wrapped with boutique security tape. If you notice any outer tear, seal tampering, or opened packaging at the time of delivery, please do not accept the package and notify us immediately.

Dispatch & Logistics Inquiries:

Email: support@zenjourneyinfotech.co.in